We know that once you order your CockBlock™ you cannot wait to receive it. We also know that you may want full discretion with your order, so we take a number of steps to protect your privacy.
On your banking statement, your CockBlock purchase transaction will appear as CB Products. Once your order has been placed, we commit to fulfilling it within 1 business day. Please bear in mind we will do our best to pick and ship your order as quickly as possible, though holidays and peak selling times can make this process a little longer. Postage times for US and Canada typically take from 4 to 8 business days, depending on delivery location. If you have any questions about your order, you can contact us at help@cockblocktoys.com. Please include your order reference number, as well as your full name and delivery address.
Your CockBlock will be shipped in a plain box with the return address listed as CB Products. There is no mention of the CockBlock brand name or product on the box. US orders require a customs clearance document. This is processed electronically, so there is no mention of the contents on the outside of the box. As it is electronic, the customs clearance document is processed ahead of the package arriving, which helps to expedite the clearance process. We cannot influence any part of the customs clearance process, therefore any delays encountered with customs are beyond our control.
Some countries may charge tariffs on international orders, which may subject your order to additional customs fees and duties. We cannot forecast what exact fees will be assessed on your order, and so we do not include such costs as a part of the total transaction amount. It is your responsibility (the consumer) to pay any fees required by your country for importation of your order.