FAQs

Product

Where can I buy CockBlock™?

CockBlock is currently only available from this online store. 

What is CockBlock made of?

CockBlock’s outer-casing is made of silicone, and the inner-sleeve is made of thermoplastic elastomer (TPE).

Does CockBlock contain any electronic or moving parts?

No, CockBlock has no electronic or moving parts.

Does CockBlock work for cocks of all sizes?

CockBlock was specifically designed to accommodate cocks of most sizes. The outer casing is made of stretchy silicone, not hard plastic, so it's expandable for larger girths. The open end allows for any length.

Where is CockBlock made?

CockBlock was designed in Canada and is manufactured in China.

Can CockBlock be recycled?

At the end of its lifespan, CockBlock should be disposed of or recycled in accordance with your local regulations and directives.

Usage

Can I use CockBlock alone as a masturbation toy?

You could, but CockBlock is specifically designed for use by two simultaneously.

What is the best position for me and my partner to use CockBlock?

CockBlock is designed to be used in a face-to-face position. Most users prefer lying or standing, but ultimately it’s whatever feels best for you.

What type of lubricant should I use with my CockBlock?

Because CockBlock is partly made of silicone, it is only compatible with water-based lubricants.

How do I clean my CockBlock?

CockBlock can be easily cleaned with warm water and mild soap. For help removing and inserting the sleeve, see this video.

Orders and Shipping

Where is my order?

Please refer to your shipping confirmation email for your unique tracking number. If you do not see the shipping confirmation email in your inbox, please check your junk or spam folder.

How long before my order ships?

Our fulfillment team processes and ships order within one business day. When your item ships, you will receive a shipping confirmation email with a tracking number. If you do not see the shipping confirmation email in your inbox, please check your junk or spam folder. 

Where do you ship?

We ship to the United States, Canada, and internationally.

What payment methods are available?

We accept all major credit cards. If you’re having difficulty with your transaction, please ensure your credit card name, number, expiration date, and billing address are all correct.

Will you protect my privacy?

Yes. We will never sell your information to any third party companies and we are committed to handling all personal and sensitive information confidentially. Please refer to our Privacy Policy for more information.

Can I include a gift receipt with my order?

Unfortunately, we cannot offer gift receipts for return or exchange due to the nature of the product. Please refer to our Refund Policy for more information.

How do I see the status of my order?

When your order is fulfilled you will receive a shipping confirmation email, containing your unique shipment tracking number. If you do not see the confirmation email in your inbox, please check your junk or spam folder.

How long does delivery take?

Deliver times for US and Canada typically take from 3 to 7 business days, depending on delivery location. For full shipping information, please refer to our Shipping Policy.

Will the packaging be discreet?

Yes. Your CockBlock will be shipped in a plain box with the return address listed as CB Products. There is no mention of the CockBlock brand or product on the external packaging.

Will my purchase appear discreetly on my banking statements?

Yes, your CockBlock order transaction will appear as CB Products on your banking statement.

Returns and Exchanges

What is your policy on returns and exchanges?

Due to the intimate nature of the product, we can only accept returns for exchange if the unit arrives to you damaged, or is defective. We cannot accept returns for change of mind, gift received, or for a unit that has been damaged due to improper use or care by the recipient. Please refer to our Refund Policy for more information.

Can I get a refund if I change my mind?

Unfortunately, due to the intimate nature of the product we cannot offer a refund for a change of mind. Please refer to our Refund Policy for more information.

What do I do if my CockBlock arrives faulty or damaged?

In the unlikely event this happens, please email us within 14 days of receiving your CockBlock at help@cockblocktoys.com. Please include your order number and a photo of the damaged product. We will respond to you within 72 hours.